Work in this area

Talk

Microsoft Smart Office at Ferrero, 2019

A sustained Microsoft Smart Office program at Ferrero — the company behind Nutella, Kinder, and Ferrero Rocher — through most of 2019. Multiple training threads across a Canadian operation that runs on tight timelines.

Talk

Smart Office at Ferrero, 2020

Ferrero brought the Smart Office training back in February 2020, a few weeks before the pandemic changed the shape of every future engagement. Three threads of work, then the engagement closed out for the year.

Talk

M.L. Campbell teaching engagement, 2020 to present

The M.L. Campbell teaching engagement began in 2020 and continues as of 2026 — six years across four delivery modes: classroom instruction, practical labs, online modules, and customer-site sessions. The LMS architecture built today is this same curriculum encoded for scale.

Talk

Training Specialist at Center for Arts and Technology, 2003 to 2007

Three and a half years as a Training Specialist at the Center for Arts and Technology in Fredericton — Photoshop, Video Production, Marketing, Career Management, and Web Technology on a rotating six-month cycle. The current training practice grew out of those years more than any other single source.