Rescue work & small projects
WordPress fixes and rescue work: no ticket queue, no wait list, direct access
I take on the work managed services lose in their queue: fixes, one-off projects, abandoned sites. One person, no ticket system, a direct answer.
$275/hr CAD · 0.5hr min · No recurring charges
There’s a whole category of WordPress work nobody wants to handle.
Managed services run on ticket queues. Agencies have minimums. Freelancers on marketplaces are a lottery. So what happens to the person whose contact form broke? Or the small business owner whose developer disappeared three months ago? Or the site that worked fine until a plugin update last Tuesday?
That work tends to get lost. It gets referred somewhere. The person never hears back. Or they get put in a queue and told to wait a week. Or they pay for a “care plan” that turns out to be automated backups and a ticket number.
I’m not that.
What I take on.
Honest assessments
Not sure if the site needs a quick fix or a complete rebuild? I can tell you which one it is, and why, without trying to sell you the more expensive answer.
Broken things
White screen, plugin conflict, contact form down, SSL error, login loop: anything with a specific symptom. I diagnose it, tell you what I found, fix it.
Abandoned sites
The developer went silent and nobody knows what they did or where things live. I can assess the situation and make the site stable again.
Small one-off projects
A landing page. A form that connects to a CRM. A block pattern that matches the brand. Work with a clear start and end, not an open-ended retainer.
Post-launch tweaks
The things the original developer said they’d “get to.” Spacing issues, mobile layout, a widget that never quite worked. Finite scope, clean handoff.
Estimate reviews
Got a quote from a developer and want a second opinion? I’ll read it and tell you whether it’s fair, what’s missing, and what I’d scope differently.
If you’re sending someone to me.
Some people who find this page are doing it on behalf of someone else: a client, a colleague, a contact who said “I don’t know who to call.” If that’s you, here’s what happens.
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01
You’ll hear back.
After I talk to the person you sent, I’ll let you know what I found and what I’m doing about it. Not a form letter, just a short note from me to you.
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02
You’ll see what was done.
When the work is invoiced, I’ll send you a summary: what the problem was, what I did, and what it cost. You decide whether to share that with your client or not.
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03
You earn a referral credit.
For every invoice paid by someone you referred, I’ll credit your account toward your own future work with me, or write you a cheque. We agree the rate before the first referral is processed. If you want to track referrals in Google Analytics, I’m happy to help you set up a UTM link and share what I see on my end, so you know exactly what’s converting.
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04
You decide how it gets handled.
I can take the work on as a straight referral, or handle it as a favour you’re arranging for someone in your network: whatever framing fits your relationship with them. If it turns into something ongoing, you tell me whether to keep routing work through you or whether it makes sense for me to maintain the relationship directly. I won’t make that call without asking first.
Rates
1
person, me, directly
$275/hr CAD
development work
0.5hr min
minimum billing
<24hr
typical first response
I’ll tell you my estimate before I start, and I’ll let you know if it changes before I exceed it. No recurring charges, no care plan, no surprises.
Tell me about the job.
One or two sentences is enough. What’s broken, what changed, or what do you need? I’ll ask the rest from there.
Not an emergency? Site audit · WordPress maintenance · Technical SEO