The public-facing portal where Canadians signed up for Bell’s Sympatico internet service and ordered their modem — built directly with Bell in 2003.
Bell Sympatico was Bell Canada’s consumer internet brand and one of the country’s dominant ISPs in 2003. Bell needed to move the Sympatico signup and equipment ordering flow online without rebuilding the existing back-end infrastructure. Direct engagement with Bell, no agency intermediary.
What I built
- Customer-facing web interface: I ported the Sympatico signup and equipment shipping process to a new web-based front-end — public-facing, used by end customers to start service and receive hardware.
- Java API bridge: I built the integration layer connecting the new web interface to Bell’s existing Java back-end. The legacy infrastructure stayed intact; the API bridge handled the translation between new and old.
Stack and context
Web front-end, Java API integration, Bell’s legacy Java back-end. 2003. The challenge was not building something new, but making the existing infrastructure behave like a modern self-serve web flow without touching the systems that were already working.
