Selected work

Isaac’s Way Restaurant — Online Charity Art Auction Tool

Custom online auction tool for Isaac's Way Restaurant, Fredericton — bidders came in to view the artwork, charity beneficiary rotated by exhibition. WordPress, 2011.

Isaac’s Way Restaurant and Bar opened at 73 Carleton Street, Fredericton, New Brunswick in November 2005. From the start, it was as much a room for the local arts community as it was a restaurant — the walls held rotating exhibitions of work by Fredericton-area artists, and the calendar moved on a different rhythm than a place that just served dinner. That arrangement is the reason this engagement turned into something other than a standard restaurant website.

The actual ask was an auction tool

The art on the walls wasn’t decoration. It was for sale, and the sale was a fundraiser — proceeds from each exhibition went to a local Fredericton charity, with the charity rotating as the exhibitions rotated. The restaurant ran the bidding itself. What it needed from the website was a way to let people place bids without standing at the table flagging down a server with a clipboard.

So that’s what I built. A custom online auction tool, wired into the restaurant’s WordPress site, with a piece-by-piece listing for the work currently hanging on the walls, the current high bid, the time left in the cycle, and a way to bid from anywhere. The unusual part wasn’t the bidding mechanism. The unusual part was the design intent — the online surface was not trying to replace the room. It was trying to point people at the room.

A website that drove traffic into the building

A standard e-commerce-style auction would have taken the art off the wall and put it on the screen, then handled the transaction as a fulfilment problem. That would have missed what made Isaac’s Way work. The bidder who saw a painting online and walked in to look at it in person was the bidder who stayed for dinner, brought a friend the following week, ordered a bottle of wine while they thought it over, and ended up bidding higher than they would have from a thumbnail. The room was the conversion engine. The website’s job was to be a doorway into the room.

That shaped the build in small but specific ways. Listings led with what the piece looked like and who the artist was, then named the gallery cycle and the partnered charity before they named the current bid. The bidding flow allowed online bids but flagged when a higher bid had come in at the restaurant within the last few hours, so remote bidders understood the room was an active part of the auction and not a quiet venue they could safely outwait.

The exhibition pages doubled as event pages — opening nights, artist talks, the dates the current cycle would close. A reader who came in looking to bid almost always left having also noted a date to come back.

The chassis underneath

The auction tool sat on top of a custom WordPress theme I built for the restaurant — slug isaacsway in the stylesheet path, with a thisismyurl.com footer credit confirmed in a November 2011 Wayback Machine capture. The site ran on WordPress 3.3.1 with the usual restaurant surfaces (menu, gallery, blog, contact) and the unusual ones the auction work added on top of those.

  • Platform: WordPress, custom theme (isaacsway)
  • The build: Custom online auction tool tied to rotating in-restaurant exhibitions and rotating local charity beneficiaries
  • Period: 2011–2012
  • Client: Isaac’s Way Restaurant and Bar, Fredericton, New Brunswick

Where this pattern transfers

Any physical venue whose business model depends on people walking through the door has a version of this problem the moment it adds a community-fundraising layer. A gallery with a café running a benefit show. A theatre with a bar hosting a silent auction during intermission. An independent bookstore running author nights where signed first editions support a literacy charity. A community radio station tied to a live venue running a pledge drive around a one-night event. In all of these, the website isn’t the transaction surface. The conversion happens in the room, and the build’s job is to give people enough reason — and enough information about what’s currently on the walls or on the schedule or on the bidding floor — to actually come in.

A February 2012 Wayback capture confirms the full site live with the auction work active. A July 2013 capture shows a “coming soon again” placeholder, suggesting a later relaunch attempt. The auction tool itself was specific to that period and to that restaurant — built because the off-the-shelf options at the time treated auctions as pure e-commerce and treated charity as a checkbox, neither of which described what Isaac’s Way was actually doing for the Fredericton arts community.

Christopher Ross

Your consultant

Christopher Ross

I lead the work personally, from discovery and architecture through delivery and handoff.

  • Twenty-two years delivering training and nineteen years building with WordPress.
  • Direct delivery for media, education, and federal government programs.

Sectors covered: Media · Education · Government