Glossary Terms
Integration tax
The ongoing cost of connecting your software together, often hidden in custom code and setup.
The integration tax is the ongoing, easy-to-miss cost of connecting your software together and keeping it connected. Buying two tools that each do their job is the visible expense. The hidden one is everything it takes to make them talk: the setup, the custom glue code, the thing that breaks every time one of them updates, the afternoon someone loses re-syncing data by hand. It rarely lands on a single invoice, which is why it gets underestimated at purchase, and why a stack of five affordable tools can quietly cost more to run than one tool that did the whole job on its own.
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