• Do you train onsite or online?

    Both. I run private on-site team sessions across Niagara and open registration events when dates are posted. Distributed teams can train on Microsoft Teams or Zoom with the same materials and reference sheets.

  • What is the minimum group size?

    Open public events have no minimum — register your seat directly from the event page. Private team bookings use a day-rate model: $2,250 for up to 8 participants, with additional participants available up to a maximum of 10.

  • How far in advance do we need to book?

    Two to three weeks is usually enough for onsite delivery in Niagara. Virtual sessions can often run within a week. Custom workshops need a scoping call first, so allow an extra week for that step.

  • What does a typical engagement cost?

    Private on-site training: $2,250 per day for up to 8 participants, with additional participants available up to a maximum of 10. Half-day: $1,400. Travel throughout the Niagara region is included. Open public events are priced per student, and the 20-minute scoping call confirms your fixed quote for private delivery.

  • Who runs the training?

    I do — Christopher Ross. Twenty-two years of training delivery, currently a Training & Development Specialist at M.L. Campbell (Sherwin-Williams), and an MA Candidate in Learning & Technology. Earlier instructional-design work includes WordCamp speaking, federal departments, and provincial education clients. Every session on this page is delivered by me, not subcontracted.

  • Is there a certificate or completion record?

    Yes — participants receive a PDF certificate of completion with the course name, date, and trainer. Useful for HR records and manager reporting. Group completion summaries are available on request.