Writing on AI, learning, and the web
These are the notes I keep while doing the work: migrations off page builders, editorial CMS rebuilds, the technical-SEO fixes that actually move rankings, and plain-language explainers for the parts of WordPress that trip people up. Some posts are written for developers; others are for the person who just inherited a site they did not build. I write them the way I would explain a problem to a neighbour who asked, without jargon for its own sake and without pretending a hard thing is easy. If something here helps you fix your own site, that is the point.
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Consent you can trust: the yes most business feedback skips
A discount for a five-star review is not a request, it is a purchase. What real consent looks like, and why feedback…
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Your tools already decided how you work
The CMS chose your editorial workflow before anyone drew a template. AI is now making the same kind of quiet choice about…
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When banning AI is right, and when it’s just gatekeeping
Someone forwards me a memo. No AI. Effective immediately. Before I decide whether it’s a fair rule, I ask whoever wrote it…
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The number that flatters the tool is the one to distrust
A while back I nearly repeated a statistic I had not checked. It was one of those figures that travels well: AI…
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Behind the scenes: the week my own guardrails knew better than I did
I started the week planning to make my work sharper, and I ended it having been corrected three times by software I…
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Accessibility video in 2026: more than subtitles
In short: Accessible video means more than captions. It also needs a text transcript, audio description where the visuals carry meaning the…
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What a Moodle LMS actually costs
In short: Moodle’s software is free to download, but running it isn’t. Your real cost is hosting, setup, integrations, and the person…
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Social desirability bias: why your best customer feedback may be your least honest
People answer surveys the way they think they are supposed to. Why the warmest feedback is often the least useful, and when…
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High-availability WordPress for education: what it means and when a school actually needs it
In short: Most school websites don’t need high availability every day of the year. They need it for the handful of hours…
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