Pillar: Training & Speaking
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Who runs the training?
I do — Christopher Ross. Twenty-two years of training delivery, currently a Training & Development Specialist at M.L. Campbell (Sherwin-Williams), and an MA Candidate in Learning & Technology. Earlier instructional-design work includes WordCamp speaking, federal departments, and provincial education clients. Every session on this page is delivered by me, not subcontracted.
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Is there a certificate or completion record?
Yes — participants receive a PDF certificate of completion with the course name, date, and trainer. Useful for HR records and manager reporting. Group completion summaries are available on request.
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How do I register for an open event?
Each event page has a registration link. For open sessions, registration closes 48 hours before the start time or when capacity is reached.
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Can I book a private session for my team?
Yes. Use the Onsite Training Across Canada or Remote Training For Teams links to choose your preferred delivery model and start the conversation. Private sessions run at a day rate — details on the booking page. Sessions can run on any available weekday.
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Are materials provided?
Yes. Every session includes printed or digital reference materials and a post-training summary sent to the organizer. Participants keep the materials.
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What if I need to cancel my registration?
Cancellations made more than 72 hours before the session receive a full refund. Later cancellations can be transferred to another session date within 90 days.
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Microsoft Word Training 101
Microsoft Word Level 1 training — document formatting, styles, structure, and the everyday efficiency techniques that make Word work for you.
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Three Ridgeway shops, one junior practitioner, one senior advisor
A gallery with no digital presence. A cinema running membership sales through a new e-commerce channel. A consignment shop with a loyal following but a site that didn’t reflect the room. Three engagements, one junior practitioner executing, one senior advisor at the quality gate. Here is what that split produced.
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I teach you how I built it. That’s part of the build.
Delivery includes documentation and a handoff that leaves you understanding what was built and how to maintain it. That’s part of the scope, not an extra.