Glossary entry

Accessible Canada Act

The Accessible Canada Act, passed in 2019, is Canada's federal accessibility law. It requires federally regulated organizations, such as banks, telecommunications companies, and federal government departments, to find and remove the barriers that stop people with disabilities from using their services, and that includes their websites. It is the federal counterpart to Ontario's AODA. Where AODA covers organizations operating in Ontario, the Accessible Canada Act covers the federally regulated ones, and both can apply depending on who you are. For a website, the practical effect points the same direction: your site needs to be usable by someone relying on assistive technology, measured against the WCAG guidelines. If you are a bank, a telecom, an airline, or a federal agency, this is the law naming the obligation, and it increasingly shows up in the accessibility requirements attached to federal procurement. The standard a website is judged against is still WCAG; the Accessible Canada Act is one of the laws that makes meeting it mandatory.

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